LU1812 error during Norton Live Update using Norton AntiVirus 2006

 

The following was what transpired for client Gary K when he had this issue

 

 

The Norton website had a diagnostic program which did not find anything wrong when I ran the program.

 

Afterward they suggested uninstalling and reinstalling Norton 2006.

I had this same error when I originally installed the software months ago.

Someone in an Internet user group said they had fixed the problem by going to the Norton Miscellaneous tab and unchecking the "protect my Symantec product" box and retrying Live Update.  That's what I did and it worked.  After rebooting I rechecked the "protect my product" box